Understand how your order moves from inquiry to production to delivery.
We understand your requirements
What kind of bag, printing, accessories, fabric. We spend time to understand your requirements to the tee so we can get your bag just right. Don’t worry, if you’re not sure, our customer service team will also help you out at this stage.
We send you a quote, and a digital mockup
The digital mockup will help you understand how the bag would appear. Once you approve the mockup and the prices, we move to the next step
At this stage, we will make you aware of all costs and options - including different types of printing and shipping. We keep our costing transparent so you can always choose different methods depending on your requirement
We make a physical sample
We will convert the digital mockup into the actual bag. We will then send you the sample, time permitting, or we will send you photos of the bag for your approval.
We go in for mass production
Once you confirm the sample, we will start with the order process, including sending you your payment schedule
And we deliver!
Lead times depend on factors like the order quantity and complexity of the bag and the print and is calculated from the time of proof approval. The rest of the time will be taken by shipping depending on the method you prefer.
Norquest is an eco-friendly, custom bag manufacturer shipping to 150+ customers in over 30 countries. Over 15 years we have built a reputation for high-quality bags, good service, low lead time and competitive prices. We are SEDEX, GOTS, GRS, Fairtrade, Amazon certified
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